Video: Tom Wujec: Got a Wicked Problem? First, Tell Me How You Make Toast

Age Group(s): Owlets (12-14); Owlys (15-18)

Hello, Teachers!

PREDICTION / BRAINSTORMING
1. What do you think are the most complex problems facing our world today?
2. How do you typically approach solving difficult problems in your life?

WHAT STUDENTS WILL LEARN

1. The concept of using visual thinking to solve complex problems
2. The three-part “How to Make Toast” design exercise
3. The importance of collaborative visualization in problem-solving
4. The concept of systems thinking using nodes and links
5. The benefits of iterative modeling and group work in problem-solving
6. How to apply visual thinking techniques to real-world business challenges

KEYWORDS

Design exercise, complex problems, systems thinking, nodes and links, collaborative visualization, iterative modeling, wicked problems, visual revolution, organizational vision, customer experience, long-term sustainability

A QUICK SUMMARY

The transcript discusses a simple design exercise called “How to Make Toast,” which reveals insights about problem-solving and collaboration. The speaker explains a three-part exercise involving drawing, using sticky notes, and group work to visualize the process of making toast. This exercise demonstrates how people can break down complex problems, create systems models, and collaborate effectively. The speaker then relates this exercise to solving real-world organizational challenges, emphasizing the power of visual thinking and collaborative problem-solving.

As we introduce this year’s theme of “Analytical Thinking: Navigating Complexity”, through this video, it’s important for your students to engage with both the transcript and the visuals. The transcript provides key information, while the visuals enhance understanding and provide more information by illustrating concepts and adding context!